About Able Property Trust
Who are we
When I founded Able Property Trust back in 1997, it was built on my belief that tenants and landlords deserve to deal with a real person (not a faceless agency) who understands their needs and requirements, and will provide an honest, hard-working, transparent service with the highest levels of customer care.
I want tenants to feel as though they have a quality, comfortable home that’s maintained to a high standard, a place they can come home to at the end of the day and relax, safe in the knowledge that the roof over their head is a good one.
Equally, I know that there are some fantastic landlords out there, people who care about their tenants and are committed to renting their properties in an ethical and legal manner. These landlords also deserve transparent fees and a reliable, trustworthy service. I am delighted to work with a great many of these landlords and will keep on fostering links with property owners who share my mission.
What we do
Able Property Trust is a NALS (National Approved Letting Scheme) and Safe Agent Licensed Nottingham-based property management company offering a wide range of good quality rented accommodation throughout the city of Nottingham and its surrounding areas. In addition, we are members of and regulated by The Property Ombudsman. We have also have DASH Accreditation (see below).
We own a large property portfolio ourselves, so we fully understand the needs and requirements of both individual landlords, large portfolio landlords and tenants alike.
Why we do it
As I mentioned above, I believe in providing an honest, trustworthy and reliable service. That’s something that’s always been important to me.
There’s been a lot of bad press over the years about residential letting agents, but I am determined to show that not all agents in our industry are ‘rogue’. Some of us care and have always done the right thing.
We are licensed by the National Approved Letting Scheme (NALS) – Licence no. A3982.
Why NALS registration matters
NALS is a UK-wide licensing scheme for letting and management agents. It offers to landlords and tenants the peace of mind that comes from knowing that the firm meets strictly defined standards of customer service, as well as having insurance in place to protect clients’ money and offer independent redress.
The scheme is supported by some of the most powerful voices in the property industry. The British Property Federation (BPF), the National Union of Students (NUS) and the Guild of Letting and Management are all Board members, whilst the National Federation of Property Professionals (NFOPP) and RICS endorse NALS. The scheme is open to any firm operating in the lettings sector who meets NALS’ strict criteria.
NALS Chief Executive Isobel Thomson comments: “NALS service standards are the consumer’s benchmark against which to judge the performance of letting and management agents operating in the private rented sector and we are delighted to welcome Able Property Trust into the scheme.
“Agents such as Able Property Trust are in the vanguard of a drive to establish uniform service standards in the industry. Those agents who are not prepared to meet the standards required by NALS and, most importantly, the public will not survive for long.”
Able Property Trust is also a recognised Safe Agent
There are several schemes in the sector operated by ARLA/NAEA, the Law Society, NALS and RICS to which agents voluntarily belong.
Landlords and tenants often make decisions based on cost but it is very important to ensure you ask your agent for details of the organisation they are regulated by and whether or not they are covered by a client money protection scheme. All agents who are part of ARLA/NAEA, the Law Society, NALS and RICS maintain and operate separate designated client accounts where your money is held completely separate from the operating funds of the firm.
If the agent you are using cannot provide you with the assurance of knowing they are covered by a client money protection scheme, the question you need to ask is why not?
Accredited by DASH
The aim of DASH accreditation is to encourage and promote good property standards and management practices in the private rented sector. The Quality Mark identifies the individual or company as one which has attained certain standards and commits to upholding a Code of Conduct.
For tenants, this is added peace of mind that the agent or landlord has had a selection of their properties checked to ensure they meet or exceed the agreed standards and that the landlord has undergone continuing professional development to keep up-to-date with the latest requirements and legislation.
As a landlord, I have achieved DASH Accreditation, which represents an endorsement from Nottingham City Council, DASH Services and Unipol Student Homes. I also have the DASH Landlord Development Training.
Member of the Property Redress Scheme
The Property Redress Scheme is authorised by the Ministry of Housing, Communities & Local Government; the National Trading Standards Estate Agency Team; the Chartered Trading Standards Institute; and Cyber Essentials. The scheme gives both tenants, landlords and agents an independent and impartial avenue for redress in the event of a complaint, and aims to improve standards across the industry.
Whether you are a tenant looking for private rented accommodation (houses, studios or flats) or a landlord looking for a comprehensive property management service or tenant find only service, call Able Property Trust, the company that you can trust, on 07887 511 449 to give you practical and honest advice. You can also email us at firstname.lastname@example.org.